santander consumer finance

santander consumer finance

The Importance of Santander Consumer Finance

1. Introduction

1.1. Santander Consumer Finance. Choosing the right finance provider for your customers is a decision that will affect the success, the future direction, and the reputation of your business. Not all finance providers are the same, and what is important to one dealer may be less important to another. Santander Consumer Finance knows that partnering with anyone is one relationship that can’t be one-sided, to succeed, both partners must contribute. That’s why they work together to create a motor finance proposition that helps motor dealers stand out from the crowd. It may not be common in car finance circles for lenders to deliver an in-house consumer loan marketing service. However, that’s exactly what Santander Consumer Finance (SCF), in conjunction with Santander UK, provides its network lending partners. SCF knows that the more equation that can solve, the greater its dealers’ chances are of delivering an outstanding buying experience for their customers. Providing easy access to competitive and flexible consumer loans is part of the answer, of course.

Santander Consumer Finance is a leading motor finance provider that offers a range of finance options via its dealer network, including hire purchase, personal contract purchase, conditional sale, and personal loans. Santander Consumer Finance (SCF) is part of Banco Santander, one of the largest banks in the world, with more than 102 million clients. With nearly 40 years of experience in automotive finance, SCF has helped thousands of motor traders grow their businesses – from smaller operations all the way to multi-franchise dealers and large international groups. SCF understands that every business is different and prides itself on providing personal products, services, and advice tailored to individual needs.

2. Benefits of Santander Consumer Finance

For example, when Volkswagen went from financing 35% of purchases in financial rent in November 2015 to 20% of strategic purchases only one year later, its retail financing market share was only 14%. To support this commitment to the channel, the entity plans to invest 400 million euros to finance dealerships in Spain, both for the purchase of Santander Consumer Finance assets and to finance the purchase of new or used vehicles, on a case-by-case basis. This will provide dealerships with an increase in Santander Consumer Finance resources to enable them to sign agreements with customers and attract sales. In this sense, the president of Santander Consumer Finance stresses that a dealership with a liquidity capacity of 1,000,000 euros will have access to financing of up to 4,000,000 euros with this agreement in order to provide a solution to customers who want to buy a vehicle and accelerate the process. Additionally, the new contracts for the direct financing of final customers, made through the PAGE system, allow Santander Consumer Finance to establish sales targets and margins with dealers that will allow the creation of a strategic purchase asset.

While the increase in dealership funding that the Defa finance group has registered were respectively located at 11% and 15%, the advances that Santander Consumer Finance has assigned to its associated dealerships has skyrocketed by 96% in just one year, according to the AB ADEFA report. In 2016, the report states that Santander Consumer Finance is already a benchmark in the direct financing of vehicles to end customers. As a result, their main objectives are the agents of the distribution chain and promoting sales. The challenge for Santander Consumer Finance has been to maintain and strengthen relationships with the sales network and, above all, to continue with the commitment to being a strategic partner for the distribution chain, according to the president of Santander Consumer Finance, Fernando Costo. As explained by Costo, the average European penetration in financing in the channel of the offer is 50%, and brands whose penetration is below this rate cannot aspire to grow in the short term.

3. Services Offered by Santander Consumer Finance

Santander Consumer Finance has partnered with the largest business representative sectors in Brazil. It offers specific products for both the vendor and the buyer, who has the advantage of acquiring goods and services with better conditions. It specializes in financing loans for various purposes such as financing of vehicles – new and used cars, motorcycles bought in the dealerships with which the specialized bank has a relationship; material financing, reform, and construction with stores of building materials and reform of the country; travel and tourism packages with travel agencies that are headquartered in the national territory. Through its products, the entrepreneurs and merchants of SCF aim to bridge the gap between the companies they represent and the public, which often does not have the resources to acquire the products offered in advance.

Contract Adhesion for Loans: The model of contract adhesion for loans offered by SCF has revolutionized the market for development projects for construction. It offers adequate conditions for the client who can contract a line of credit very easily and receive the material in his residence. In addition to the financing oi and BNDES, distances of 24x are offered in materials, no bureaucracy, possibility of invoice payments in several installments with net 60 and 5 days. The selling shop is guaranteed other lines of credit, like the credit card private, card of BNDES, and others. These financing lines are not loans with banks and no everyday disbursements indexes. The customer pays the installments directly to SCF in the form of financing contracted at the time. The store owner has no concern because SCF takes care of all the process required to perform the transaction.

4. How to Access Santander Consumer Finance

At Santander Consumer Finance we make a continuous effort to make our website accessible to people with disabilities. However, this is not always possible for reasons beyond our control. In some cases, for example, it may be due to the use of technology, personal settings or the tools used by users with disabilities. We are committed to further improve the accessibility of our website in accordance with current regulations and support the Web and Mobile Accessibility Directive 2016/2012 of the European Union. In case of difficulties of any kind in accessing the Santander Consumer Finance’s website, please contact us at: 902 323 404.

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5. Conclusion

In view of these findings, we can affirm that, in the last decade, Santander has increased its dependence on this line of business in a very significant way and consumer finance has become its most profitable division, which per se can be seen as a serious business strategy and recognized by investors. As a future line of research, we consider it interesting to develop FA-FD factors for different geographical areas (e.g. North America, Latin America, Europe, and Asia) for Santander and its competitors. This, calculated together with the credit risk factor, would confirm that the headlines of the stock market are in line with the stock market’s expectations, that is, if the credit risk increases the return demanded by investors is taken into account to align asset and debt CFs and, consequently, profitability would fall; or if the banks have a higher percentage in the geographical area, it would confirm the importance of diversification and geographic dispersion as a risk management tool.

In conclusion, this article has sought to explore the importance of Santander Consumer Finance within Santander, in terms of the volume of assets, in addition to the benefits of its importance through its contribution to the group’s net profit. This percentage has continued to increase year after year and there have been periods when it has reached very significant levels. Moreover, thanks to the dividends paid by the consumer finance division, the percentage of net profit attributable to the group, which is distributed among the various Santander businesses, also increases. The purpose of this research was to determine the degree of relevance of Santander Consumer Finance within Santander Group and it was clear that, not only is the consumer finance division the most important segment within Santander in terms of volume, but also it is confirmed that it is fundamental due to the profitability it brings to the group generated year after year.