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The Impact of Online Homework Help Services on Student Learning
Every child is unique and special in his or her own way. While the concept of personalized education is gaining importance, personal attention in the classroom becomes difficult. Every student has his or her limitations in learning a completely unfamiliar concept just by going through the respective portion in a textbook. Each has his or her own pace in grasping. It isn’t practical for the teacher to go back frequently and give a re-run to the previous classroom sections as it would waste the time of the ones who have completely understood the topic. In this world of Information Technology, online homework help services fill in this gap of personal attention by providing help in the form of online tutorials, encouraging students to understand the concept and apply themselves in the practical world.
The way the student community looks upon homework help is that one can get the required help in the nick of the time. This is more or less like a spot coverage. They are more preoccupied with the answers and shortcuts to their homework assignments and not much with the ways to complete it. They might turn unaware of the subject tips, which would be vital to understand the correct layers of the concept. Some hold the view that more emphasis on these help services has bred a form of dependency on these, but the reality is that students can thrive in their academics with a route marked by these online homework help services. So, in general, homework help services have indeed a major impact on the education sphere.
Online homework help services not only help students to complete the assignments but also acquaint them with the basics of the subject. There are several online platforms that deliver tutoring services to students. Among these educational websites, there are some tutoring platforms that stand out from the rest in terms of the quality of services, the performance of tutors, the experience in tutoring, customer satisfaction, and results. These websites are distinguished for their high satisfaction metrics on social networks and for the high percentage of students who request their services and renew their online tutoring.
Primarily, reputed websites employ a transparent and regular price offer tailor-made for students’ needs. Transparent in the sense that the price list and the available payment options are publicly shown, and the price per hour of tutoring does not change. Regular means that there is a moderate difference between paid tutoring and free tutoring. For free tutoring, testers and/or tutors provide free services, for a certain number of hours, for students who request a trial session. When students are satisfied, they can switch to the paid mode and purchase a number of hours, for instance, by buying a package.
3.1 There are several potential concerns surrounding the use of online homework help programs: who is actually doing the work? Is the work that students hand in their own? Do students actually understand and support what they wrote? What is the purpose of requiring students to do homework? Proponents of homework assignments usually state that assigned work is designed to reinforce basic skills, while those who oppose homework argue that students do not acquire the skills that the work is designed to teach. Furthermore, some teachers argue that requiring students to complete their homework reinstates the teacher’s control over students both inside and outside the classroom. With online homework programs, teachers can even assign work that is not taught in class, nor will resources be provided, eliminating the possibility of support at home. Internet-based homework assignments can be overly time-consuming and sometimes can even add stress to students’ daily lives if the program kept on failing after numerous attempts.
3.2 Critics of jumpstart programs, especially online homework services and tutoring, believe the extra work will make a poor fit for students who are not interested in the fields. Most believe that the lower-achieving students will take the easier classes, therefore determining the drop-out rate of students. Critics of these types of programs believe that an online program often cancels out the personal transaction between the teacher and the student. It eliminates the potential for teachers to become involved with students by asking questions after class, and it provides quicker, grading-controlled work.
Online homework help services are best utilized by students who have engaged in a reasonable degree of effort in completing a homework question on their own, allow ample time for the response, and take responsibility for utilizing the answer as a learning tool by asking questions about the answer. The process of submitting well-prepared questions provides both better responses and encourages students to be more actively engaged in the learning process. Overall, the use of online homework help services can help students increase their confidence and success in solving homework problems.
This study of library-sponsored online homework help services evaluated how students utilized their responses to homework questions. Conducted by two researchers, the study collected data from over 1,200 students of different grade levels and gender, including over 640 students who had submitted over 1,000 homework questions from the library’s online homework service website and a comparison group of over 600 students who had taken home homework help service brochures.
Platforms that offer asynchronous and anonymous Q&A style help provide benefits for both students asking questions and for those responding with answers. Asking a homework question is a “high stakes” activity. Students who can reduce some of the fear associated with asking questions and are able to develop a homework answer support structure that they can use at school and at home may be more willing to push themselves educationally. Within the often anonymous online environment, students can take risks and give voice to confusion or gaps in knowledge. With the answer in hand, students can then take their question and response to their teacher, peers, or tutor to discuss in a less adversarial or crowded environment; i.e., out of class.
During homework question answering, helpers face the challenge of always reassuring or asking for additional information before jumping to conclusions, of taking a non-threatening approach, and of issuing an answer rather than a reprimanding lecture about timeliness or best practices.
Ilkovich reports that out of the 16 faculty members who taught introductory computer programming and C programming, 13 faculty members used the “Ask a Professor” service, and 12 of those 13 think that the service had a positive impact on their students’ learning. Seventy-six percent of the end-of-term survey respondents said their learning had been positively impacted by the professor asking questions on their behalf, and 81% “felt they had benefited from those questions being answered by other professors.” The “Ask a Professor” service appears to provide task and learning support. Most students think that the service makes it easier for them to learn, and most faculty members believe the service has a positive impact on student learning.
The “Ask a Professor” feature has been used by over 140,000 students from 2,000 colleges. If the faculty member’s college used Cyberprof’s self-assessment homework in conjunction with Cyberprof’s “Withdraw” service, the faculty member does not pay for the “Ask a Professor” service; the withdrawal fee is billed to the student. If a college does not use Cyberprof’s self-assessment homework, the “Ask a Professor” feature is an option that brings residual income. Students at both types of colleges have the advantage of being able to ask experts questions of understanding, comprehension, elaboration, or clarification about the course material. A student’s college financial resources determine which services the administration will make available in conjunction with the expert faculty members provided by Cyberprof.
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