our live online homework help

our live online homework help

Enhancing Student Learning Through Live Online Homework Help

1. Introduction to Live Online Homework Help

Student learning in California is in jeopardy. With hundreds of failing schools, high dropout rates, and students who are not prepared to move into the workforce, California has a crisis in public education. These problems are felt most keenly in our low-income, urban, and rural communities, who have no access to the resources needed to make local schools successful. At the same time, public schools, facing enormous budget gaps today and in the years to come, do not have the resources to provide individual student academic supports that have been shown to increase student performance.

Live Online Homework Help is an experiment in supplementing middle school, junior high, and high school level instruction while increasing the school districts’ ability to provide individual student academic supports. This report presents an evaluation of Live Online Homework Help across 8 school districts with 424 students who submitted surveys and 12 who volunteered to participate in interviews. Students and school personnel from each participating school district were asked what they perceive to be the benefits of Live Online Homework Help, what they perceive are the barriers to successful participation in Live Online Homework Help, and what they believe would help eliminate those barriers. The survey administered to Live Online Homework Help students included multiple-choice and open-ended questions. The questions asked students about the benefit of Live Online Homework Help for their learning and what they believed would support their continued participation. The surveys, targeting 424 currently enrolled students, were administered during the second year of the two-year pilot project.

2. Benefits of Live Online Homework Help

Based on the experience and feedback from libraries and students who have used live online homework help, the service offers the following benefits to those who use it on a regular basis.

Assistance with homework help questions any time, any place Students may access live online homework help from any computer with internet access. Computer terminals in the library provide quick and easy access to the service to students who will benefit from such access as a result of not having a computer or internet access at home. Connecting through the library helps attract students who may need homework assistance as well as those students who have the correct answer, but are seeking input to broaden their understanding. With its after-school hours, live online homework help makes it possible for students at all academic levels to stay after school for extra-help sessions with their own teachers, participate in after-school clubs or sports, and have the opportunity to have their homework questions answered.

3. Best Practices and Strategies for Effective Online Homework Help

While many general best practices for delivering live online tutoring mirror those for face-to-face tutoring, the following are some specific strategies that have been found to be particularly effective during online sessions. Effective online tutoring strategies are founded on a demonstrated commitment to student success on both the part of the tutor and the student and best practices in developing communication and effective tutoring. It is essential that online tutors create a balance between learner-learner and learner-tutor interaction, between clear articulation of learning goals on the one hand and specific, detailed guidance and feedback on the other.

1. Create an environment in which students are engaged and empowered.

Encourage the students to participate in real time. The more participating students see a direct relationship between their involvement and their learning, the more they feel a sense of ownership in and connectivity to the tutoring session. One way to accomplish this is to clearly articulate the purpose of sessions and how sessions connect to learners’ goals.

2. Use whole group activities and virtual whiteboard exercises to encourage participation.

a) Post challenging questions or group activities and give students plenty of time to work on problem solutions before soliciting responses.

b) Keep the entire group engaged during the activity by continually referencing all students – for example, by saying each student’s name while commenting on their contributions. Try to balance your feedback based on individual student strengths and weaknesses.

4. Challenges and Solutions in Live Online Homework Help

Some students or their parents bring a camera to the library and point it at the computer screen while their question is being answered by the tutor online. To avoid this scenario and preserve students’ privacy, it is important that students understand that they will talk live and online with a trained tutor. Generally, the promise of live conversation is sufficient to keep students from trying to connect their mobile phones. Homework Help student survey results show that over 90% of students who have taken math tutoring sessions are satisfied with the voice chat feature that lets them talk to tutors. These results suggest that a similar level of satisfaction can be expected among students who use Live Homework Help.

Both the tutor and the student can engage in extended discussion in the chat interface. When the tutor types a comment, it appears immediately on the student’s computer screen. Since this conversation is stereotypically performed by women, the chat application is particularly important for encouraging shy students and others who may not wish to speak aloud with a math tutor to participate in live one-on-one homework help. A chat-specific feature allows tutors to temporarily disable students’ voices in order to type instructions or comments without being interrupted. Since an extended discussion may cause one or both speakers to forget some of what has been said, the chat application also includes a feature that lets speakers review the entire log of their conversation.

Another important component of the service is the shared workspace. The shared workspace is an online environment that includes a place for uploading and sharing files, a whiteboard for tutors and students to work on math problems or other types of work, and a set of Web links that the tutor can view and discuss with students.

5. Future of Online Homework Help

Online homework help has much to offer to all three target audiences – students, schools, and libraries – by increasing the amount and quality of homework students do. Given these advantages, it is not surprising that the market for online homework help is expanding rapidly as the word spreads about the availability of this service.

There are approximately 30,000 public libraries in the U.S. and these libraries are increasingly recognizing the positive impact of online homework help on their teen services. The ideal of a safety net under every student, which was at the heart of the E-rate initiative, is brought to life by online homework help which offers immediate help in a safe environment. Not only do students get the help they need, they receive the hopeful message that someone did care about their success.

What we believe makes online homework help unique is that highly qualified staff, equipped with sophisticated telecommunications tools, are providing assistance in the student’s home using current textbooks and familiar educational techniques. Our students bring the attitude that “with your help, I can do this; and soon, I’ll be able to do this on my own.” In-home assistance is available every day of the year, as needed.

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