our free online homework help
The Impact of Free Online Homework Help on Student Learning
Many students experience difficulties understanding key concepts in mathematics, science, and other subjects during the course of their studies. As a result, they encounter frustration in attempting to complete their homework assignments and prepare for a test. Parental efforts to assist these children are sometimes hindered by their incomplete knowledge of the subject matter or their scarcity of time. A new resource called the Free Online Homework Help provides students with individualized assistance in subject areas in which they experience difficulty. This paper presents evidence that students significantly raise their knowledge of and perceptions about the relevant subject area and school in response to its use.
The Free Online Homework Help provides students with access to online chat with trained educational professionals. Using a graphics tablet, a certified teacher registered with the New York City Department of Education delivers a real-time online tutoring service in the content areas of mathematics, using the “whiteboard” feature, or science, using the “text-editor” component, of Yahoo Messenger. The teacher can use this tool to communicate with students. Students draw on their prior knowledge and experience to view, make meaning of, and express mathematical and scientific ideas. In short, the teacher does not provide the student with the answers to problems he or she posts; instead, he or she explains the concept from which the problem arises, and then the student writes the problem statement down, followed by the solution. This teacher uses instructional strategies that put the student’s prior knowledge and experiences first and emphasizes drawing connections between the student’s prior knowledge and experiences and the new learning material.
No one disputes that homework is an important part of any student’s life. They learn as much from each other and other sources while stuck on the hard problems as they do from the teacher. As the purpose of the homework is to help the student learn, not evaluating the steps, students need a place to check if they are doing the problems correctly. Portable electronic devices, the internet, and now services such as Free Online Homework Help allow the student to get the help they need when they need it.
Unlike most adults, students learn what they don’t know or remember with relative ease. Students need the most help from others while doing problems. Free Online Homework Help is a place to do problems; if the student’s answer matches that of the expert, or the expert can clear up any misunderstandings prompted by a wrong answer, then one has learned the problem-solving skill.
3.1 Difficulty in matching problems to tutors with the required expertise. That students might not receive help on questions even after having waited for 10-15 min is disconcerting and suggests that Hello Tutors needs to significantly increase the number of tutors it keeps on hand. Clearly, many of those high-school students who visited the site between 12:00 a.m. and 3:30 p.m. did not receive help when they needed it and might not have had it any better had the site been staffed at the level we observed after 3:30. As we saw, matching problems to tutors with the needed expertise is a challenge. It might take a few tries. However, since these students are not being served, these are tries they are evidently not making. By hiring puzzlingly few tutors, Hello Tutors is conserving money but losing many potential students. It’s also doing a disservice to the students who are visiting and expecting help.
3.2 Some discouraged tutors. As we have seen, Hello Tutors seeks to motivate its tutors by showcasing them on its website. When we interviewed students and in the tutor forums, we heard of prior online homework help tutoring attempts, and a hidden obstacle to increasing tutor participation may be that the tutors do not know how to solve many of the problems. Interviewer: “Has this happened to anyone where they don’t understand the question?” Anonymous Student: “Yeah, once… we just kept getting response after response that they didn’t know the answer, so I just had to leave because we were getting nowhere.” These students could well be discouraged and probably would not return. Hello Tutors has several techniques at its disposal to help prevent this situation. It might set a “Teachers Lounge” where tutors might go to cooperate on particularly difficult questions, or it could publicize the problem (perhaps at a higher offered rate) on any one of the homework help websites out there.
Educators, librarians, and parents the world over seek the best practices for using free online homework help systems in educational programs that are often squeezed for these resources. At the heart of best practices for using online help systems is the critical importance of the human touch. Real teaching talent can turn a great computer-based help tool into an extraordinary asset that can enhance, guide, and encourage students. The capability for human intervention and exceptional oversight from experienced educators is a principal feature in the best free online systems now available such as Dial-A-Teacher Online.
14.1 How Does an Online Service Know Which Homework Help Provider is Best?
There are many features of online instruction that measure the quality of the help they provide. Some features of individual providers in the call centers overlap and some are specific to an organization. Some features are more important than others to students and educators using the service. Some feature importance and quality changes with time. Educational researchers, technologists, call center providers, students, and their teachers know best which features are most useful right now. Many features are common sense while others are the result of analysis of past experience. In all likelihood, the most important single factor is relationship, that is, successful communications between students and their online tutors.
Many of the emerging opportunities for innovation have been fortuitous advancements in technology and the internet; others have been carefully thought out and implemented by volunteer groups that understood the need for homework help and whose sophistication and talent in their approach has increased as the need for help emerged. Many organizations are effectively and efficiently meeting localized needs, and in many cases, they could be easily deployed to serve a broader audience. In this chapter, we will review these trends and show how technology and serving an expanding market have driven homework-help innovations.
Emerging Trends in Free Online Homework Help. In the span of about one hundred thirty-minute interviews, an image begins to emerge of trends in homework-help websites and what capabilities users would like them to have. Optimally, users would like the help to be immediate – think instant homework gratification – and in some cases, free of charge. Many students seek homework help online as a way to build their own skills and learn. For these students, the dictionary, encyclopedia, and link-laden pages such as “Holt, Rinehart, and Winston Homework Help” and “Infoplease” are a starting point. Such students are mature enough to appreciate that someone else proofread the dictionary or encyclopedia for minors and that unless Wikipedia contributors follow the admonitions of the Wikipedia “disclaimer” (i.e. asking readers to “submit any articles that they believe should be removed or entered for deletions at Wikipedia: Articles for Deletion” because “bad binary data often hides behind colorful graphics”), encyclopedia entries may not meet the same standard as those in professionally edited works.
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