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The Impact of Online Homework Help on Student Learning
1. Introduction This report analyzes the extent to which the Get Homework Help Now program improves test scores and course grades for students in California’s failing K-12 public schools. The Get Homework Help Now program uses the online services of tutor.com, which connects students with live tutors in a chat room setting. The program is described in Section 2. Section 3 presents the methodology and data. In Section 4, I present the empirical results. Conclusions provide a brief summary and implications for future research.
1.1 The Get Homework Help Now Program The State of California has set a goal to deliver 100 percent of California students from failing K-12 public schools a high-quality successful public school education. The Get Homework Help Now program is one of the programs developed to meet this goal. SSH tutoring, with online tutors provided by tutor.com, is a 24/7 service students can use to receive homework help across a wide range of subjects and topics. Students can use it from any computer that is connected to the internet, just by going to the tutor.com website and typing in the subject area and topic for which they need help.
Online tutors offer a number of time-saving tools that students can use to learn more about their subject. One of the services offered by online tutors is online homework help. The tutors specialize in various subjects, which means there is help for any challenge a student is presented within school. Solutions offered are step by step, and it’s easy for the student to understand the method of doing his homework. It’s important for a student to have some extra help, especially when it comes to online tutoring. Online tutors charge less than traditional tutors. Examples of stressed college students may include new college students and students who take up new challenging programs. More advanced students may suffer from work-related stress. It is therefore important for all students to find ways to get help.
Employing online tutors clears the way for learning other important life activities. There are some benefits of online tutoring, including flexible times, which means students are given an opportunity to choose the times to do their tutoring. This flexibility gives students an opportunity to engage in other activities, whether at school or at home. Online tutoring also offers a student a sense of anonymity. This way, a student is able to ask high or low-level questions that he/she would not have asked for in school. It helps some students understand that it’s okay to not know everything and to seek the help they need. It allows for a comfortable learning environment because of the privacy that the internet provides.
The first and foremost challenge faced is the quality of answers from volunteers. Questions asked by students are ones that they could not answer themselves. When they consider the problem to be of sufficient importance, this is where they turn to the Q&A sites for help. Consequently, if it is the trust they have in the reliability and expertise of people offering answers in Q&A setting, these people must take them seriously and attempt to provide relevant and expert answers which students are looking for. The second limitation of online homework help services, mainly Q&A sites, concerns its accessibility and demographic disparities. Despite increasing access to the Internet, we find that such services are not equally accessible to all students due to their financial situations. Studies have shown that family income, race, and geographic location of associated households are all contributing factors in the adoption of home computers and Internet access. Finally, addressing potential abuse is a third limitation where students do not do their homework, but rather spend their time playing games, using chat, or browsing other irrelevant websites.
While the first three lessons provide basic methods for providing homework help online, they may not directly affect how well students learn the material. The following best practices are intended to help students understand and retain information, and complete their homework.
Mentors should be skilled in the subjects they are supporting. Online homework help often spans multiple levels, from middle school through the undergraduate college level. There is no requirement that the mentor or even the student be in the same geographical area. Students from many countries could be seeking homework help. It may be difficult to recruit mentors in certain subjects, such as mathematics, engineering, and science. Recruiting good mentors will require a well-thought-out recruiting plan, going into schools and proposing the concept to students and teachers.
Online homework help and support require two sides instead of one entity. Any organization providing mentor services directly to students will find some students failing to request help. If that organization’s mission is to provide homework help as efficiently as possible and the reliance is on statistics to focus its resources on currently or predictively high-risk students, but in particular, after school has finished, for profit, directly helping students who are at risk but who fail to seek help, then it is maximizing profit at the expense of the students, and it is unethical to promise those services.
The future watches with anticipation as dynamic, enhancing technology used in an online environment becomes widely available to an increased number of students, teachers, and parents. New enhancement features on the homework tutoring sites aid students by empowering them to become better learners. In math, as a student works through steps of a math problem with online help, new diagnostic insight tools will be available to validate when help has actually contributed to their learning. Typically, a voiceover will inform the student if their approach to answering the problem was incorrect or could be improved. When this technology is put into practical use, a student will not be able to advance to the next step until a valid, highlighted response to the current problem is chosen. Other question analysis tools integrate this notion by studying the part of the solution where students are veering off track. These tools watch which steps are practiced by those students who answer questions correctly. If a student diverges from the standard path in that type of problem, the system must provide immediate feedback to the student warning of the impending divergence.
It is likely that in the future, other new technology will permit homework tutoring services to provide even more direct assistance to students. This technology might include interactive feedback dialogues, instant assistance using tracking techniques, and dynamic tips that can be redirected to the student. At best, these advancements would parallel the human interactive features of an excellent teacher using traditional methods, reassuring instructors to more effectively implement these systems into the educational process. This comparison would be especially helpful in presenting the internet as a viable learning resource in situations where instructors might be ambivalent to using such a system. Teachers might personally view and discuss the online homework tutoring method to reap the benefits of the importance in the system.
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