supply chain management software
The Evolution and Impact of Supply Chain Management Software
Supply chain management embraces production, distribution, and inventory management. Production logistics software programs have traditionally addressed the manufacturing processes within a firm. However, demand-driven supply chain management is the necessary and logical integration of many software programs that are not encompassed by these disparate production logistics programs alone. Enterprise resource programs benefit from a single, best cost, and service logistics and software solution. Regardless of the units of measure, the demand-driven supply chain management software choice allows for a more balanced optimal inventory throughout the supply chain of any firm.
Supply chain management software is a complex, interconnected network of applications that help move products from the marketplace to manufacturing and then on to distributors and retailers. As a rule, manufacturing does not involve traditional production logistics tasks (procurement, warehouse management, and freight forwarding) – this is the focus of production logistics software. While logistics software, unlike supply chain systems, does not replace management, many functions that involve complex interactions can be solved only with the help of IT. Demand-driven supply chain management solutions allow companies to sense demand, rapidly respond to demand signals, and plan against these signals. By synchronizing and combining data centrally, these solutions provide real-time visibility. Consequently, this results in better strategic, tactical, and operational senses.
– High supply chain visibility. One major reason for implementing an SCM system is to enhance visibility so an organization can see further up and down the supply chain and begin to manage it more proactively. SCM software breaks down silos of information and unites the whole operation under a single supply chain system so every player (management, partners, workers, suppliers, etc.) has access to the information it needs at the exact time it needs it. The system spans functional areas as diverse as materials handling, inventory, demand management, transportation, and storage. Plus, having a universally transparent view of the supply chain means that every member in the chain can know what’s happening to the enterprise as a whole.
Many SCM software products on the market today offer a wide range of features. As we have seen, the software has evolved to address more aspects of SCM and now includes capabilities for planning (to coordinate and optimize currency inflows and outflows), supply chain intelligence (reflecting the organization’s performance based on trending data), and a vehicle to administer the movement of items, information, and funds using smart business networks across global trading partners. Today, SCM software features address:
Evaluating options may require a financial framework estimating total cost of ownership. Contracting is the next stage. Several features such as guarantees, costs of ownership, or data conversion and inputs logistics and support with the software and implementation have a great importance and wider implications if not addressed effectively. Then one can proceed to customization of the software to support the firms’ specific supply chain processes, which are a major cause of failure for new systems. An adequate support process has been shown to be the best software differentiator. Combining a suitably managed change process with the lead user’s experience handling the new software and business process improvements can have a significant positive impact on the supply chain. Monitoring and optimal interventions can enhance the financial benefits being achieved.
When selecting a new system, most firms prefer to upgrade existing software and use one integrated supply chain planning, optimization, and execution suite. Many wait until their current systems become unreliable or inadequate. The limitation is costly because it may leave many benefits unrealized. A successful change needs more than just new software. The right change process starts with firm-wide supply chain comprehension and enhanced competency. This learning provides a good base for systems selection and works as a consciousness raising and mutual persuasion device ensuring that upper management supports required changes and software deployment. Education requires organization-wide supply chain workshops. Some argue for a formal organization structure to manage the change. A good practice is to then improve the supply chain through a business process intervention before deploying better software, which may include outsourcing some activities or seeking business process reengineering.
Cisco, Dell, and Johnson & Johnson are three examples of companies that are using supply chain management solutions to effectively work with their customers, suppliers, and business partners. These examples will essentially outline a best practices framework for what the next generation supply chain will deliver. We may not find all the technology in these implementations today, but we know we will find a business model that will automate many of the manual and people-driven processes that exist in the three-tier supply chain of today. With this said, we can explore their implementations so that we can begin to help others understand the potential of next generation supply chain applications and the road to implementing them today. We can also define the art of the possible for the next to new technology vendors, the entire channel – from raw materials to the end consumer.
While many companies begin small implementations of supply chain management software, which include capabilities for customer relationship management (CRM), distribution resource planning (DRP), enterprise resource planning (ERP), materials resources planning (MRP), and transportation management, leading companies have implemented full-featured supply chain applications. The applications have reached deep into their supply chain and customer environments and have begun to automate processes in the extended supply chain. They are using technology to improve the management of their outsourced production and the services currently provided by their suppliers and business partners. With these companies sharing information between each other with integrated e-business applications, they truly have an extended e-business network. As a result, they are delivering improved customer service and convenience along with enhanced financial performance.
Anticipated scope and impact – Managing in a narrow range mainly involves end-users with a trading and converting orientation. An alternative is to apply a broader market and supply chain, fascinating a market perspective to the end-user demand, and attracting the attention of finance and general management which, in the light of the shared goal of developing strategic advantages. The requirements of the latter end-user demand orientation are supported by relevant marketing and strategic management theories. Satisfying the various sources of uncertainty of the requirements of the different market perspectives of the end-user demand requires a tailored supply chain design that provides adequate variety and the deployment of enabling supply chain management systems that will contribute to the prevention and solving of financial risks. Without appropriate supply chain management support, simply building a more extended chain will lead only to more unpredictable inventories.
Outlook and future impact – Due to ongoing trends such as tailored markets or increasing volatility, most firms react by postponing product differentiation and accepting higher inventory levels as a result. This is an approach that might contain new financial risks. One main objective of SCM software was and is to decrease risks. It is proposed that over time, SCM software could become a tool that helps turn today’s market and financial risks into genuine competitive advantages. Over the next decade and the long-term future, existing markets and the unstructured variety of future markets could come to resemble what they are today. Some of the main drivers of these future markets are analyzed, and a number of results are proposed. For this purpose, next-generation SCM software will be employed in the most promising areas for the avoidance and management of financial risks.
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